Student Consumer Action Network

Don't Get Ripped Off

After Wall Street practices brought down the entire U.S. and parts of the world economies, Congress finally stepped up in July 2010 and created the Student PIRG-backed Consumer Financial Protection Bureau (CFPB), a new agency that will act as a counterbalance to the banks and ensure that the credit cards, mortgages, and student loans that consumers use are safe and easy to understand. When you have a complaint about a bank or credit card company, you can call on the new CFPB.

Our economy needs to be fair to consumers in order to function. While a company may make a short-term profit from ripping off consumers or putting an unsafe product on the market, it's not good for anyone in the long term. 

Our consumer program works to protect consumers by:

  • Alerting the publice to hidden dangers, scams, and unsafe products
  • Educating consumers about the choices available by conducting price surveys of various products and services available to students in an effort to allow them to the make the best choices for themselves.
  • Educating consumers about their rights in the marketplace by producing consumer guides to help people navigate the marketplace.
  • Advocating for change by working to build the support it takes to pass consumer protection legislation in our states and in D.C.

As students, we're particularly vulnerable to some specific consumer issues:

  • Online Privacy
  • Identity Theft
  • Renters Rights
  • Student Tax Breaks
  • Credit Cards
  • Spring Break and Travel Ripoffs
  • Cell Phones
  • Health Insurance 
  • Private Student Loans

Issue updates

Groups target textbook prices to rein in college costs

A push to create free or inexpensive textbooks is gaining momentum as educators, philanthropists and policymakers nationwide search for new ways to rein in college costs.

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Report | ConnPIRG | Consumer

The Campus Credit Card Trap: A Survey of College Students and Credit Card Marketing

The results of a nationwide USPIRG survey of more than 1500 students at 40 colleges in 14 states, show that students overwhelmingly support limits on campus credit card marketing.

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Report | ConnPIRG | Consumer

Total Recall: The Need for CPSC Reform Now

The year 2007 was called the year of the recall. But in 2008, recalls are up, according to Consumer Product Safety Commission (CPSC) data. Already, as these data show, more toys and children's products have been recalled in the first half of this year than in the first half of last year, a supposed "100-year-flood" period.

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Report | ConnPIRG | Consumer

Trouble In Toyland: The 23rd Annual Toy Safety Survey

The 2008 Trouble in Toyland report is the 23rd annual Public Interest Research Group (PIRG) survey of toy safety. This report provides safety guidelines for parents when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards.

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Report | ConnPIRG | Consumer

The Small Business Dilemma: How Rising Health Care Costs are Tough on Small Business

When it comes to health care, American small business owners are getting a raw deal. While the current insurance marketplace offers some options to larger employers, it too often leaves small business owners on the outside looking in. They face unpredictable changes in costs, and far too often they are forced to choose between covering employees and the very survival of their businesses.

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